It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need I wish managing people was easy, but for most of us, it isn’t. It requires discipline, confidence, and very good communication skills. Bruce Tulgan describes the importance of being clear, definitive, and consistent in setting expectations and holding direct reports accountable. This is a practical book that shows you how to handle challenging situations and the benefits of being a firm, fair boss.